No issues detected
Core Services   (?) Core Services are distributed among different regions and control the main functionality of the corporation.
Client Portal Operational
Billing System Operational
Support Portal Operational
Support Phone Operational
Payment services Operational
DAL1 (Dallas, USA) Datacenter
SEA1 (Secaucus, USA) Datacenter
LAX1 (Los Angeles, USA) Datacenter
MUN1 (Munich, Germany) Datacenter
MAD1 (Madrid, Spain) Datacenter
HEL1 (Helsinki, Finland) Datacenter
External
Cogent Operational
Level3 Operational
NTT Operational
BT Operational
Telefónica Operational
Orange Operational

Incident history



October 2024 (1)


3/10/2024 at 15:49 PM UTC

Major backbone interruption at EMEA

Resolved after 21m

July 2024 (1)


19/07/2024 at 08:00 AM UTC

Maintenance at backbone connection in DAL1  ℹ

ℹ️ Update - Maintenance is in progress, and some intermittencies have been observed in corporate applications and services of some clients. (19/Jul - 09:15 UTC) 🔎 Maintenance - In the above mentioned …

May 2024 (2)


10/05/2024 at 08:45 AM UTC

Network Interruption SEA1

Resolved after 2h 30m
5/05/2024 at 09:30 AM UTC

SIP Trunking Service Degradation HEL1

Resolved after 2h 30m

April 2024 (1)


22/04/2024 at 14:20 PM UTC

Storage Access Issue MAD1

Resolved after 3h 30m

March 2024 (2)


15/03/2024 at 03:10 AM UTC

Power Outage DAL1

Resolved after 3h 35m of downtime
10/03/2024 at 16:00 PM UTC

VDI Performance Issue SEA1

Resolved after 3h 30m

February 2024 (2)


28/02/2024 at 11:00 AM UTC

Database Connectivity Issue MUN1

Resolved after 2h 40m
18/02/2024 at 14:40 PM UTC

VDS Service Outage MUN1

Resolved after 3h 20m of downtime

January 2024 (2)


25/01/2024 at 10:15 AM UTC

Private Link Connectivity Issue MAD1

Resolved after 3h 30m
12/01/2024 at 21:15 PM UTC

Hardware Failure LAX1

Resolved after 3h 50m of downtime

December 2023 (1)


2/12/2023 at 08:45 AM UTC

Virtual PBX Service Outage MUN1

Resolved after 3h 35m of downtime

November 2023 (2)


20/11/2023 at 13:00 PM UTC

VDI Latency Issues HEL1

Resolved after 2h 45m
5/11/2023 at 22:10 PM UTC

Network Latency Issue SEA1

Resolved after 3h 20m

October 2023 (2)


5/10/2023 at 02:00 AM UTC

Firmware Upgrade Issue MAD1

Resolved after 4h 45m of downtime
1/10/2023 at 12:30 PM UTC

Router fault HEL1

Resolved after 2h 30m

September 2023 (1)


27/09/2023 at 09:15 AM UTC

D3 Object Storage Performance Degradation MAD1

Resolved after 2h 45m

August 2023 (1)


12/08/2023 at 07:45 AM UTC

SIP Trunking Service Disruption DAL1

Resolved after 2h 45m

July 2023 (1)


22/07/2023 at 04:30 AM UTC

DDoS Attack Mitigation LAX1

Resolved after 4h 30m

June 2023 (1)


5/06/2023 at 11:20 AM UTC

Bare Metal Server Outage LAX1

Resolved after 2h 50m of downtime

May 2023 (1)


15/05/2023 at 14:30 PM UTC

Private Link Connectivity Disruption SEA1

Resolved after 3h 20m

March 2023 (1)


18/03/2023 at 15:20 PM UTC

Cooling System Failure HEL1

Resolved after 5h 25m