https://status.ondiversity.cloud/affected/carrier---retn/Incident historygithub.com/cstateen2026-07-16T12:30:00+00:002026-07-16T12:30:00+00:00https://status.ondiversity.cloud/issues/2026-07-16-7ef0291e-f67f-47b3-875b-1d51dfbd86da/Thu, 16 Jul 2026 12:30:00 +0000https://status.ondiversity.cloud/issues/2026-07-16-7ef0291e-f67f-47b3-875b-1d51dfbd86da/<p>ℹ️ <strong>Update</strong> - RETN has not yet provided an estimated time of restoration. Their technical team remains engaged on the incident, and ours continues to monitor progress on-site at AMS1. <span class="faded">(16/Jul - 13:56 UTC)</span> </p> <p>🔍 <strong>Identified</strong> - The root cause has been identified as a hardware failure of the RETN carrier switch. A technical team has been mobilized to the AMS1 datacenter to assess the equipment and carry out remediation. <span class="faded">(16/Jul - 12:58 UTC)</span> </p><p>ℹ️ <strong>Update</strong> - RETN has not yet provided an estimated time of restoration. Their technical team remains engaged on the incident, and ours continues to monitor progress on-site at AMS1. <span class="faded">(16/Jul - 13:56 UTC)</span> </p> <p>🔍 <strong>Identified</strong> - The root cause has been identified as a hardware failure of the RETN carrier switch. A technical team has been mobilized to the AMS1 datacenter to assess the equipment and carry out remediation. <span class="faded">(16/Jul - 12:58 UTC)</span> </p> <p>🔎 <strong>Investigating</strong> - Our upstream carrier RETN has reported a link outage affecting connectivity to the AMS1 datacenter. Services hosted in AMS1 may experience degraded network performance or intermittent connectivity. Our engineering team is actively working with the carrier to restore the link. <span class="faded">(16/Jul - 12:30 UTC)</span> </p>