Core Services Outage

11/06/2026 at 13:58 PM UTC

Website (ondiversity.cloud) Client Portal Billing System Support Portal Support Phone Payment services

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This issue is not resolved yet

ℹ️ Update - Restoration efforts are continuing. Our engineering team remains engaged and we expect to provide a further update as progress develops. (11/Jun - 15:28 UTC)

ℹ️ Update - Remediation is ongoing. Our engineers continue to work towards a full resolution and are making steady progress. A further update will follow. (11/Jun - 14:47 UTC)

ℹ️ Update - A root cause has been identified and a fix is being applied. We will post an update once restoration has been confirmed. (11/Jun - 14:21 UTC)

🔍 Identified - The cause of the disruption has been identified. Our engineering team is actively working to restore all affected services. (11/Jun - 14:09 UTC)

🔎 Investigating - We are investigating an issue affecting core services. Our team has been engaged and we will provide updates as the situation develops. (11/Jun - 13:58 UTC)