{"is":"issue","title":"Core Services Outage","body":"\u003cp\u003eℹ️ \u003cstrong\u003eUpdate\u003c/strong\u003e - Restoration efforts are continuing. Our engineering team remains engaged and we expect to provide a further update as progress develops. \n  \u003cspan class=\"faded\"\u003e(11/Jun - 15:28 UTC)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003eℹ️ \u003cstrong\u003eUpdate\u003c/strong\u003e - Remediation is ongoing. Our engineers continue to work towards a full resolution and are making steady progress. A further update will follow. \n  \u003cspan class=\"faded\"\u003e(11/Jun - 14:47 UTC)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003eℹ️ \u003cstrong\u003eUpdate\u003c/strong\u003e - A root cause has been identified and a fix is being applied. We will post an update once restoration has been confirmed. \n  \u003cspan class=\"faded\"\u003e(11/Jun - 14:21 UTC)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003e🔍 \u003cstrong\u003eIdentified\u003c/strong\u003e - The cause of the disruption has been identified. Our engineering team is actively working to restore all affected services. \n  \u003cspan class=\"faded\"\u003e(11/Jun - 14:09 UTC)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003e🔎 \u003cstrong\u003eInvestigating\u003c/strong\u003e - We are investigating an issue affecting core services. Our team has been engaged and we will provide updates as the situation develops. \n  \u003cspan class=\"faded\"\u003e(11/Jun - 13:58 UTC)\u003c/span\u003e\n\n\u003c/p\u003e\n","createdAt":"2026-06-11 13:58:00 +0000 UTC","lastMod":"2026-06-11 16:52:22 +0200 CEST","permalink":"https://status.ondiversity.cloud/issues/2026-06-11-47f88f43-11fe-4063-902b-d71b75f5b190/","severity":"down","resolved":false,"informational":false,"resolvedAt":"<no value>","affected":["Website (ondiversity.cloud)","Client Portal","Billing System","Support Portal","Support Phone","Payment services"],"filename":"2026-06-11-47f88f43-11fe-4063-902b-d71b75f5b190.md"}