{"is":"issue","title":"Scheduled Maintenance - AMS1 SIP Switch to DR","body":"\u003cp\u003eℹ️ \u003cstrong\u003eUpdate\u003c/strong\u003e - \u003cstrong\u003eAction required for SIP customers:\u003c/strong\u003e please use \u003ccode\u003esip-dr.ondiversity.net\u003c/code\u003e\ninstead of \u003ccode\u003esip.ondiversity.net\u003c/code\u003e in the meantime. Once the rack move described below is\ncompleted (planned for the weekend starting Friday 16 October 2026), SIP traffic will\nreturn to \u003ccode\u003esip.ondiversity.net\u003c/code\u003e. We will confirm it here when you can switch back.\n\n  \u003cspan class=\"faded\"\u003e(10/Oct - 10:56 UTC)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003e🛠️ \u003cstrong\u003eIn Progress\u003c/strong\u003e - We are switching our SIP service in AMS1 over to a disaster recovery\n(DR) environment hosted by OVH, outside our own infrastructure. Next week we will be\nmoving the servers that make up our SBC (Session Border Controller) between racks inside\nthe AMS1 datacenter. To avoid interrupting customer traffic during that move, we partnered\nwith OVH to run SIP from a DR environment in the meantime.\n\u003cstrong\u003eWindow:\u003c/strong\u003e 10 October 2026, 10:00–14:00 Madrid time (08:00–12:00 UTC).\n\n  \u003cspan class=\"faded\"\u003e(10/Oct - 09:50 UTC)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003e📋 \u003cstrong\u003eScheduled\u003c/strong\u003e - On Saturday 10 October 2026 we will switch our SIP service in AMS1 to\na DR environment hosted by OVH, ahead of moving our SBC between racks inside the AMS1\ndatacenter next week. Customers should use \u003ccode\u003esip-dr.ondiversity.net\u003c/code\u003e instead of\n\u003ccode\u003esip.ondiversity.net\u003c/code\u003e in the meantime.\n\u003cstrong\u003eWindow:\u003c/strong\u003e 10 October 2026, 10:00–14:00 Madrid time (08:00–12:00 UTC).\n\n  \u003cspan class=\"faded\"\u003e(7/Oct - 08:00 UTC)\u003c/span\u003e\n\n\u003c/p\u003e\n","createdAt":"2026-10-07 08:00:00 +0000 UTC","lastMod":"2026-10-10 14:07:02 +0200 +0200","permalink":"https://status.ondiversity.cloud/issues/2026-10-10-f7cb873c-e765-41b1-ad67-b2f74ed867ed/","severity":"notice","resolved":false,"informational":false,"resolvedAt":"2026-10-10 12:00:00","affected":["AMS1 - Virtual PBX (SIP-PBX) & SIP Trunking"],"filename":"2026-10-10-f7cb873c-e765-41b1-ad67-b2f74ed867ed.md"}