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Network Latency Issue SEA1

5/11/2023 at 22:10 PM UTC

SEA1 - Cloud VPS (Virtual Private Server) SEA1 - Cloud VDS (Virtual Dedicated Server) SEA1 - Cloud VDI (Virtual Desktop) SEA1 - Private Link SEA1 - Bare Metal SEA1 - Virtual PBX (SIP-PBX) & SIP Trunking

Resolved after 3h 20m 6/11/2023 at 01:30 AM UTC

✅ Resolved - The network latency issue has been resolved. All services are now back to normal performance levels. (6/Nov - 01:30 UTC)

ℹī¸ Update - Our network team has identified and mitigated the cause of the latency. We are monitoring the network to ensure performance remains stable. (5/Nov - 23:50 UTC)

🔎 Investigating - We are currently investigating reports of high network latency affecting multiple services in our SEA1 datacenter. Our technicians are working to diagnose and resolve the issue. Updates will be provided as more information becomes available. Thank you for your patience. (5/Nov - 22:10 UTC)

Last updated: 4/10/2024 at 17:20 PM UTC