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Cooling System Failure HEL1

18/03/2023 at 15:20 PM UTC

HEL1 - Cloud VPS (Virtual Private Server) HEL1 - Cloud VDS (Virtual Dedicated Server) HEL1 - Cloud VDI (Virtual Desktop) HEL1 - Private Link HEL1 - Bare Metal HEL1 - Virtual PBX (SIP-PBX) & SIP Trunking

Resolved after 5h 25m 18/03/2023 at 20:45 PM UTC

✅ Resolved - The cooling system failure has been resolved. All systems are now operating normally. (18/Mar - 20:45 UTC)

ℹī¸ Update - Our technicians have repaired the cooling system and systems are gradually being restored to normal operations. Monitoring is ongoing to ensure stability. (18/Mar - 19:00 UTC)

🔎 Investigating - We are currently experiencing a cooling system failure in our HEL1 datacenter. This has led to overheating issues impacting multiple services. Our engineers are working to resolve the problem. Further updates will be provided as information becomes available. We apologize for the inconvenience. (18/Mar - 15:20 UTC)

Last updated: 4/10/2024 at 17:20 PM UTC