Power grid disruption in Iberian Peninsula

✅ Resolved – Full restoration has been completed. Our datacenter in the Iberian Peninsula has successfully returned to normal operations following the external power grid incident. Generator usage has been fully disabled, and all network systems are operating under normal conditions. No further impacts are expected. We appreciate your patience and understanding during this situation. (29/Apr - 09:23 UTC)

🔁 Update – Due to increased morning network traffic from customer environments, we are selectively rate-limiting access to certain non-critical endpoints to prevent congestion. The network remains stable and all systems are operational. These actions are preventive and temporary to ensure service continuity. (29/Apr - 05:00 UTC)

🔁 Update – We have started gradually deactivating generator power and transitioning back to the primary electricity supply. All services remain unaffected during this process. (29/Apr - 04:00 UTC)

🛡️ Monitoring – Power input has remained stable since early morning. We have not observed further fluctuations. Following protocol, we continue operating on generators until 6:00 AM CEST. (29/Apr - 01:10 UTC)

🔁 Update – Grid power has been restored. In line with operational policy, MAD1 will remain on generator power until 6:00 AM CEST (04:00 UTC) to ensure stability before transitioning back. (28/Apr - 21:30 UTC)

🛡️ Monitoring – No updates have been published by Red Eléctrica (REE). Network degradation in MAD1 appears to be resolved. All services are reachable. (28/Apr - 20:30 UTC)

🛡️ Monitoring – Network degradation persists at MAD1. Engineers continue to monitor and analyze upstream routes and peering points. (28/Apr - 19:00 UTC)

📶 Update – Some customers have regained access to their services. Analysis shows the networking degradation was isolated to upstream providers Orange and Vodafone. Telefónica-Movistar appears unaffected. We continue to monitor. (28/Apr - 16:12 UTC)

🚨 Investigating – We have detected external network connectivity interruptions affecting MAD1. Although customer access to services is currently impacted, all internal backend systems continue operating normally. Our engineering team is actively working on mitigation and continues to monitor the situation very closely. (28/Apr - 14:20 UTC)

🛡️ Monitoring – No substantial updates have been provided by Red Eléctrica (REE) as of now. Recovery efforts are ongoing. Our datacenter remains on generator power and all services continue to operate normally. We maintain a high alert level and continue close monitoring of the situation. (28/Apr - 12:30 UTC)

🛡️ Monitoring – Our datacenter operations in the Iberian Peninsula continue to run on generator power following the major power grid disruption affecting Spain and Portugal. Services remain fully operational at this time. However, due to the critical nature of the external situation, our engineers are closely monitoring all systems to ensure continuity. (28/Apr - 11:15 UTC)

ℹ️ Update – All affected facilities switched to backup generators promptly after the grid event without any service interruption. National recovery efforts are ongoing. We remain on high alert. (28/Apr - 10:45 UTC)

🔎 Investigating – A widespread electrical outage has been declared by Red Eléctrica across Spain and Portugal. Our MAD1 site transitioned to generator power as a precautionary measure. No customer impact has been detected. (28/Apr - 10:33 UTC)