✅ Resolved - The issue has been resolved. All systems are now fully operational. (28/Jul - 10:30 UTC)
🔎 Identified - The issue has been traced to specific service endpoints. We are working to resolve the issue as quickly as possible and are evaluating mitigation options. (28/Jul - 07:10 UTC)
🚨 Investigating - We are currently experiencing a partial outage affecting several web-facing services. The Help Desk portal, Corporate Website, and Forms API (impacting all contact forms) are currently unreachable or not functioning as expected. Our engineering team is actively investigating the issue and working to identify the root cause. Updates will follow as more information becomes available. We apologize for the disruption. (28/Jul - 04:30 UTC)
Last updated: 13/08/2025 at 18:24 PM UTC